Essential — A$29 / month
Uptime and deployment monitoring, basic security checks, backup and recovery support, fixes for issues caused by our implementation and basic technical advice.
WEBSITES / AFTER LAUNCHBACK TO THE STUDIO ↗
Still here.
As your business grows.
Optional ongoing care for the website we build. Keep an eye on the technical side, or add a little help with everyday changes.
01
A little continuity goes a long way.
Choose ongoing care when you want regular support after your included launch period.
Care — A$59 / month
Everything in Essential, plus up to 30 minutes of small content edits per month, CMS support, dependency and security updates, priority support and monthly health checks.
What counts as a small edit?
Updating existing copy, replacing supplied images or changing details within an existing layout. A new section, new integration or redesign is quoted separately. Unused editing time does not roll over.
02
Clear expectations, from the start.
Launch support and monthly care
Launch includes 30-day technical issue cover; Business includes 60-day technical support. Monthly care is optional and is not required to receive that included support.
Third-party services
Domain renewals, software subscriptions, hosting upgrades and usage charges remain separate. Recovery depends on the agreed backup and hosting setup.
Support arrangements
We agree access, communication and support arrangements before care begins. Priority support is not a promise of 24/7 availability or a fixed response-time SLA.
Good to know.
01Is maintenance mandatory?
No. The website can launch without a care subscription. Ask for help when you need it, or choose ongoing care for regular support.
02Does care include a redesign?
No. New features, larger content changes, redesigns and major third-party platform changes are scoped and quoted separately.
Tell us what
you have in mind.
A little about your business, a few things you need. We’ll help turn that into a clear scope.
hello@midnightdesk.com